Shipping policy
Shipping Policy — Cover Craftshop
Effective Date: 22 October 2026
At Cover Craftshop, we aim to process and deliver your orders as smoothly as possible. This policy explains our order processing, shipping, and delivery procedures.
1. Order Processing
Orders are generally processed after successful payment confirmation. Processing usually takes 2–5 business days, depending on product availability and order volume.
2. Shipping and Delivery
We aim to ship orders to serviceable locations across India through available courier and logistics partners. Estimated delivery is generally 3–10 business days after dispatch. Actual delivery times may vary depending on the destination and courier service.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
4. Order Tracking
Where tracking facilities are available, tracking details may be shared after dispatch so customers can follow their shipment.
5. Delayed Shipments
Delivery may be delayed due to courier disruptions, weather conditions, public holidays, transportation issues, or other circumstances beyond our reasonable control. We will make reasonable efforts to assist customers with delivery-related queries.
6. Incorrect or Incomplete Address
Customers are responsible for providing an accurate delivery address, PIN code, and contact number. Cover Craftshop cannot guarantee successful delivery when the information provided is incorrect or incomplete.
7. Failed Delivery
If a delivery attempt fails because the recipient is unavailable or the address is incorrect, the courier may attempt redelivery or return the parcel. Additional shipping charges may apply if reshipment is required.
8. Damaged Packages
If your order arrives with visible damage or contains an incorrect item, please contact us promptly and provide your order details and clear photographs of the package and product so that we can review the issue.
9. Contact Information
Cover Craftshop (KARAN SAHU)
Address: 507, Cover Craftshop, Gram Gulat Road, Gulat, Bijawar, Chhatarpur, Madhya Pradesh – 471405, India
Phone: +91 9285286028
Email: covercraftshop@outlook.com